cbajie Privacy Policy

1. Introduction and Purpose

cbajie is a trusted online gaming platform in Bangladesh. We place the highest priority on our users' privacy. The purpose of this privacy policy is to clearly inform you how cbajie collects your personal information, for what purposes it is used, how long it is stored, and how it is kept secure.

We believe every user should have full control over their own information. That is why we always ensure transparency and operate in accordance with applicable data protection laws and international standards. Your relationship with cbajie is not limited to a gaming experience; it is a relationship built on mutual trust.

2. What Information Is Collected

cbajie may collect information from you in various ways. The details are described below:

2.1 Information You Provide Directly

When you register with cbajie, create an account, or contact support, you voluntarily provide certain information. This includes:

• Full name and date of birth
• Email address and mobile number
• Password (stored in encrypted form)
• National ID or passport details (for identity verification)
• Payment-related information such as bKash, Nagad, Rocket, or Upay account details
• Content of messages or complaints sent to support

2.2 Automatically Collected Information

When you visit the cbajie website, certain information may be collected automatically. This includes:

• IP address and device identifier information
• Browser type, version, and language settings
• Operating system type
• Pages visited, session duration, and click patterns
• Information obtained through cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases, relevant information may also be received from payment processors or identity verification services, but only on a lawful basis and for specific purposes.

3. Purposes of Using Your Information

cbajie uses your information only for the following legitimate purposes:

• Creating and managing your account and verifying your identity
• Processing deposit and withdrawal transactions
• Managing communications related to bonuses, promotions, and rewards
• Providing customer service and support
• Ensuring platform security and preventing fraud
• Implementing responsible gaming policies
• Meeting legal obligations and responding to requests from regulatory authorities
• Conducting analytical activities to improve service quality

cbajie never sells your information to third parties for marketing or advertising purposes without your consent.

4. Cookie Policy

The cbajie website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your website experience.

4.1 Types of Cookies

• Essential Cookies: Used to maintain login sessions and ensure the core functionality of the site.
• Functional Cookies: Help remember your preferences and settings.
• Analytical Cookies: Used to analyze user behavior and improve the service.

You can control or delete cookies at any time by changing your browser settings. Please note that disabling certain essential cookies may cause some features of the site to not work properly.

5. Disclosure and Sharing with Third Parties

cbajie does not generally share your personal information with third parties. However, exceptions may occur in the following situations:

• Payment Processing: Necessary information may be shared with payment providers such as bKash, Nagad, Rocket, or Upay to complete transactions.
• Legal Obligations: Information may be disclosed to comply with court orders, lawful requests from investigative agencies, or applicable legal requirements.
• Identity Verification: Approved third-party verification services may be used to complete the KYC process.
• Technology Service Providers: Information may be shared on a limited basis with cloud hosting or cybersecurity service providers for platform operations.

In all such cases, third parties are bound to follow the same strict privacy standards as cbajie.

6. Data Storage and Security

cbajie uses industry-leading technology and methods to protect your information.

6.1 Technical Safeguards

• All data transfers are secured using SSL encryption
• Passwords are never stored in plain text — strong hashing algorithms are used
• Financial information is kept in a separately encrypted database
• Regular security audits and risk assessments are conducted
• Suspicious login attempts are automatically detected and blocked

6.2 Data Retention Period

cbajie retains your information only for as long as it is necessary or legally required. Even after an account is closed, records of financial transactions may be kept for a specified period to meet applicable legal obligations. Any information beyond that is securely deleted.

7. Your Rights

As a cbajie user, you have the following rights over your own information:

7.1 Right to Know

You can find out at any time what information cbajie holds about you and for what purposes it is being used.

7.2 Right to Rectification

If there is any incorrect or outdated information in your profile, you can request that it be corrected or updated.

7.3 Right to Erasure

In certain circumstances you can request that your information be deleted. However, due to legal obligations, it may not be possible to completely delete some information.

7.4 Right to Object to Processing

If you have an objection to your information being used for a particular purpose, you can let us know. We will always consider reasonable requests.

7.5 Right to Data Portability

You can request to receive your personal information in a structured, commonly used format.

To exercise these rights, contact us by email at [email protected] — our team will respond to your request within a maximum of 30 business days.

8. Protection of Minors

9. Third-Party Links and Services

If the cbajie website contains links to third-party websites, those websites have their own privacy policies and cbajie is not responsible for them. It is your own responsibility to read the privacy policy of a third-party site before visiting it.

Payment gateways such as bKash, Nagad, Rocket, and Upay have their own terms of service and privacy policies, which apply to transactions on their platforms.

10. Changes to This Policy

cbajie reserves the right to amend or update this privacy policy as needed. If any significant changes are made, we will notify you by publishing a notice on the website. The updated policy will take effect from the date of publication.

We recommend that you visit this page regularly so that you remain informed about the latest policy. Continued use of the site after a policy change will be considered as your acceptance of the new policy.

11. Steps in the Event of a Data Breach

If cbajie ever faces a security breach that may affect your personal information, we will:

• Identify and assess the incident as quickly as possible
• Notify affected users within the applicable legal timeframe
• Investigate the cause of the breach and take steps to prevent recurrence in the future
• Notify the relevant authorities as required by law

12. Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

Our privacy team takes all requests seriously and responds appropriately within the specified timeframe. cbajie always strives to remain worthy of your trust and confidence.